NetApp Sr Employee Relations Investigator 

United States, Oregon 

484991675

Investigations

• Manage complex employee relations related investigations with limited supervision, end-to-end, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations within the Americas, Asia-Pacific, and Europe, with particular emphasis in the Americas and Europe.
• Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices.
• Exercise strong professional judgment, emotional intelligence, and collaborative communication with investigation parties and cross-functional partners in HR, Legal, and the business.
• Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues.
• Capacity to handle high-level cases and manage a volume of 20+ cases at any given time in addition to assisting and mentoring other ER investigators as a team lead.

Proactive Training, Case Management, Conflict Resolution, and Coaching

• Coach on best practices in performance management, RIFs, organizational design, and other separation issues.
• Develop and deliver training content and programs for various audiences using cutting-edge learning and development modalities on topics including compliance policies, performance management, employment law, manager learning and development, and effective conflict resolution and communication best practices.
• Organize and direct global case management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data to help develop long-term and proactive solutions.
• Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively between employees and managers.

• 10+ years of experience investigating and advising on employment-related matters and/or leading an investigations team.
• Experience independently conducting, documenting, and presenting investigations that will withstand legal scrutiny and promote consistency in multiple jurisdictions
• Experience presenting findings and recommendations to leadership or those with dissenting opinions and skill in influencing leadership to adopt best practices
• Experience working independently, acting on priorities, and exercising proven judgment around key issues balanced with collaborative relationship management skills in a highly cross-functional environment.
• Familiarity with facilitation, mediations, and/or restorative justice processes
• Learning and development knowledge around content development and delivery
• Experience practicing labor and employment law and identifying relevant legal risk
• Project management experience both at a strategic and tactical level
• Management or team lead experience
• Strong problem-solving, analytical, critical thinking, influencing, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.

• 12 years relevant experience required
• Juris Doctorate and experience practicing labor and employment law, preferred
• Formal training in workplace investigations and/or AWI certification, preferred