Senior Employee Relations Investigator, you will work in a dynamic environment with multiple time-sensitive priorities. You will primarily handle investigations of employee relations- and compliance-related complaints (such as harassment, discrimination, retaliation, unfair labor practices, etc.). This responsibility includes formulating plans, processes, and timetables to conduct an accurate, complete and thorough investigation within a specified timeframe; identifying, gathering, and preserving relevant evidence; conducting and documenting witness interviews; and thoroughly documenting investigations and preparing comprehensive, accurate, and factual reports for review by leadership. Additionally, in consultation with Human Resources, you will take an active role in performance management, preparing corrective action documents, performance improvement plans, and delivery of employee conversations.
In the Employee Relations Investigator role, you will further be expected to identify areas for policy improvement and recommend programs, strategies and other collaborative activities to prevent discrimination and harassment from occurring at Jacobs in the US and Canada. You will also review and monitor cases to identify trends, potential risk areas and development opportunities. Using this information, you will work collaboratively with Human Resources to bring cases to resolution and implement training and coaching to improve manager and employee performance and engagement.
- Bachelor’s degree in Human Resources, or closely related
- At least 10 years of direct experience conducting investigations of harassment, discrimination, and retaliation.
- Working knowledge of federal/state employment law
- Possess a core foundation of HR and ER experience specific to investigation of employee complaints.
- Demonstrated experience and skill in conducting complex employment-related investigations and drafting investigative reports.
- Demonstrated experience coaching managers and employees through issues or concerns.
- Strong interpersonal and communication skills (verbal, written, and listening)
- Proven ability to effectively organize, prioritize, and handle multiple assignments simultaneously.
- Strong analytical and project management skills
- Proficient in Microsoft Office (including Excel spreadsheet and Word Processing software) with a familiarity of HR Oracle Information Systems and ServiceNow helpful.
- Ability to work collaboratively in a large, complex (matrixed) business environment.
- Ability to work in a fast-paced, high volume environment.
- Ability to work collaboratively and build relationships with other HR team members.
- Ability to multi-task and work in a fast-paced often stressful, multiple priority environment.
- Ability to work independently and efficiently with minimal supervision (self motivated, take initiative, and drive results).
Ideally, you'll also have:
- Master's degree in related field
- PHR/SPHR credential
- Experience providing virtual Human Resources support to employees in multiple locations
