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Japan Franchise Background
The Japan Head of Operations is responsible for leading over 500 Direct Staff in Japan (largely based in Tokyo and Okinawa) and covering the entire Japan franchise footprint as well as direct line responsibility for two line of business (LOB) operations groups – Treasury & Trade Solutions and Securities Services. The Japan Head of Operations is responsible for ensuring that Operations services being provided by Citi and other third parties are consistent with Citi’s mission and strategic objectives and they fulfill Citi’s business and regulatory requirements.
Qualifications:
The candidate would be expected to have 15+ years of work experience.
Superior people leadership/management skills.
Ability to identify and attract talent, build a team and develop people and talent pipeline, including skills in coaching, mentoring, and teaching on the job.
Ability to learn quickly and work under pressure and able to manage effectively in a matrix environment.
Knowledge of Cash and Trade operations as well we Custody-related operations in a complex regulatory environment.
Excellent communicator (written and oral) in English. Japanese language skills are also a prerequisite for this role.
Proven leader with demonstrated ability to define strategy and provide direction, support as well as inspiration.
Strong prioritization, organization, influencing and negotiation skills.
Able to deal with internal stakeholders in a positive manner and help deliver solutions that benefit the business.
Willingness and ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties.
Proactive and dynamic with strategic mindset.
Able to identify and resolve issues quickly and effectively.
Ability to work effectively in situations requiring analytical, interpretive and problem-solving skills of a complex nature without perfect inputs.
Ability to switch quickly from the strategic to the tactical depending on the situation.
Knowledge of corporate banking products, as well as a strong understanding of our technology program.
Knowledge in local legal and regulatory requirements will be an advantage.
Good understanding of operational risk.
Performance management skills: recognition and rewards for good performance, providing constructive criticism and taking corrective action for poor performance.
Effectiveness in building trust, respect, and cooperation among team members.
Time Type:
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