commercialleadership in settingthebusiness planandsales strategy for the assigned market segment
Be the trusted advisor through providing consultative and strategic advice that assists in the attainment of customer's goals
Lead and manage the sales team(including internal stakeholders)through on-boarding, coaching and development to meet overall business and sales objectives
Achieve overall segment sales and revenue targets through developing annual business plans and sales strategy that are aligned to the overall Company’s sales strategy
Establish, develop, and maintain high level strategic relationships with key stakeholders at major key accounts to drive the sales of products and solutions
In partnership with the General Manager, assist in the development and securing of large/strategic sales opportunities
Drive CRM adoption rate and data integrity within the team
Support the sales team to achieve the segment’s business plan by conducting pipeline reviews on a regular basis
Work in conjunction with other internal sales resources to develop the segment’s business plans to maximize revenue
Bridge the voice of the customer between field sales and the support functions and ensure strong customer support for the key accounts in the segment
Oversee and manage aftersales selling activities (e.g. new product launch, account assignment, ongoing customer needs)
Leverage on Technical Customer Support team to provide technical product training to key customers
Contribute and support the General Manager in the annual strategic planning process
Other relevant duties and projects as assigned
Basic Qualifications:
Degree in Bioscience, Biochemical. Chemistry, Chemical Engineering, Pharmaceutical or equivalent. MBA preferred.
Minimum 10-12 years of relevant B2B technical sales experience in industries that require a high degree of technical knowledge and regulatory requirements with at least10years of relevant experience incommercial (sales)team leadership and people management
Prior technical knowledge of relevant products preferred
Proven track record in ability to drive for accountability in team through proactive engagement, providing of guidance and building resilience in sales team to achieve the overall sales target.
Bilingual in English and Korean languages; Strong communicator both verbally and written.
Preferred Knowledge, Skills and Abilities:
Exhibits deep understanding of business, financials, products and services, the market and the needs or challenges of assigned accounts; is recognized as an expert in many areas
Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast
Ability to strategically prioritize and suitably adapt and improve on sales team’s strategic approach as and when necessary to focus on high value and likely to win opportunities/accounts
Demonstrates knowledge of market segment, trends and internal customer issues that may influence a customer's priorities, tactics, and business approaches. Remains current on competitors, new technology and regulatory issues to maintain West’s scientific leadership position in the market
Anticipates risks and devises contingency plans to meet them. Understands situation from many perspectives and makes decisions accordingly.
Resourceful and is comfortable in navigating through internal resources by collaborating cross-functionally and can utilize resources effectively.
Understands customer needs and able to leverage on both West product portfolio and internal resources to identify cross-selling opportunities to create additional value to customers and maximize Company’s sales revenue
Demonstrated high quality decision making, planning and organizing and drive for results
Projects credible executive image with polish and poise. Ability to handles questions well in highly visible and adversarial situations.
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Support and contribute in Lean Sigma programs and activities towards delivery of the set target
Able to comply with the company’s safety policy at all times
Able to comply with the company’s quality policy at all times.
Travel Requirements:
Must be able to travel up to 50% of the time domestically with occasional regional/global travels