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Job Description*
This individual will be responsible for overseeing transaction processing, maintaining accuracy in records, and facilitating effective communication between the banking backend, onshore and branch teams. Associate should be comfortable in a fast-paced, detail-oriented environment and is dedicated to maintaining the highest standards of accuracy, Turn around time and compliance in banking operations.
Responsibilities*
Responsible to interact with LOB and Branch Offices via email
Identify and escalate control issues, errors and efficiency opportunities
Work in a fast-paced environment and have the ability to prioritize and multi-task under pressure
Provide a high level of quality service, support, and responsiveness to clients of Merrill Lynch, Client Associates and Financial Advisor and communicate effectively with branch & LOB.
Ensure that all established procedures are followed
Requirements*
Minimum Graduate, commerce stream preferred.
Certifications If Any - Any certification in finance or banking
Experience Range*
12 to 48 months experience
Foundational skills*
Good communication and listening skills, Basic understanding about Banking operations & finance, Strong analytical skills with great attention to details to perform the document review and reconciliations, Organized and able to multi-task in a fast-paced environment
Work Timings*
05:30 pm - 02:30 am IST or 06:30 pm – 03:30 am IST or 07:30 pm - 4:30 am
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