Bank Of America Senior Team Member 

India, Haryana, Gurugram District 

422073887

Job Description*

This individual will be responsible for overseeing transaction processing, maintaining accuracy in records, and facilitating effective communication between the banking backend, onshore and branch teams. Associate should be comfortable in a fast-paced, detail-oriented environment and is dedicated to maintaining the highest standards of accuracy, Turn around time and compliance in banking operations.

Responsibilities*

Responsible to interact with LOB and Branch Offices via email

Identify and escalate control issues, errors and efficiency opportunities

Work in a fast-paced environment and have the ability to prioritize and multi-task under pressure

Provide a high level of quality service, support, and responsiveness to clients of Merrill Lynch, Client Associates and Financial Advisor and communicate effectively with branch & LOB.

Ensure that all established procedures are followed

Requirements*

• Creative and analytical approach to problem solving
• Strong communication and interpersonal skills and ability to change communication style based on the audience
• Strong knowledge in MS Office products including MS Excel, PowerPoint
• Attention to details and drive for accuracy
• Ability to work well under pressure
• Flexible for shift

Minimum Graduate, commerce stream preferred.

Certifications If Any - Any certification in finance or banking

Experience Range*

12 to 48 months experience

Foundational skills*

Good communication and listening skills, Basic understanding about Banking operations & finance, Strong analytical skills with great attention to details to perform the document review and reconciliations, Organized and able to multi-task in a fast-paced environment

Work Timings*

05:30 pm - 02:30 am IST or 06:30 pm – 03:30 am IST or 07:30 pm - 4:30 am