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Responsibilities:
Apply strategic thinking to set the direction and ensure continuous improvement in addition to day-to-day operational management of the Quality Programs team. Collaborate effectively across multiple organizations including Audit Practices, Audit Delivery, and other horizontal functions, including fostering strong relationships.
In partnership with the broader Practices leadership, develop mechanisms to ensure consistent quality of Audit deliverables.
Partner with Audit analytics and technology teams use automation and technology capabilities to advance quality program objectives and audit practitioner experience.
Clearly and concisely communicate (written and verbal) updates to key stakeholders on quality program results; oversee the preparation of communications (e.g., presentations, quarterly reports) .
Identify opportunities to streamline, automate and enhance our quality programs, including leveraging data analytics to enhance program value.
Prioritize and oversee team activities, in addition to independently completing multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines and identify/escalate impediments in a timely manner.
Provide people leadership, both directly and indirectly, including training, coaching, and mentoring
Develop a deep understanding of Audit Methodology and partner with Practices counterparts to influence methodology enhancements
Here’s what we’re looking for in an ideal teammate:
You are a critical thinker who seeks to understand current Audit Methodology in a way that supports your ability to disposition QA / QC findings.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
You hold a deep sense of pride for the quality and timeliness of work
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
You build credibility through collaborative relationships and seek to understand the challenges of others.
You’re a firm believer that a rich understanding of data, innovation, and technology leads to better audit outcomes and you seek to further your own knowledge and technical expertise.
You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, teamwork, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 10 years of experience in auditing, risk management, or a combination
At least 3 years of project management experience or at least 3 years of experience managing audit engagements
At least 3 years of experience in people management
Preferred Qualifications:
Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).
12+ years of experience in internal or external auditing or risk management, or a combination
6+ years of experience in financial services
6+ years of experience performing industry research or data analysis in support of internal auditing
At least 5 years of experience in people management
This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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