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This position, Quality Assurance Audit Manager, will be responsible for performing quality assurance reviews and driving key quality improvement initiatives. All associates are expected to maintain all organizational and professional ethical standards.
Responsibilities include:
Responsible for the coordination and execution of key quality assurance reviews, including providing major input to planning and testing, as well as identification, development, and documentation of exceptions related to quality assurance reviews
Deliver verbal and written communication to the audit teams and audit leadership
Establish and maintain effective relationships with audit teams and audit leadership
Design and execute best-in-class operational processes and improvement initiatives of moderate complexity for the quality assurance and improvement program
Additionally, as part of the broader Audit Practices team, the candidate will:
Provide training and coaching to audit team members during quality assurance reviews as applicable, and the broader Audit Practices team
Work independently under general supervision, and can exercise latitude for initiative and independent judgment.
Here’s what we’re looking for in an ideal teammate:
You are a critical thinker who believes insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You leverage an entrepreneurial spirit to get things done and hold a deep sense of pride for the completion of quality work.
You're a teacher. You share what you know. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that makes it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience in auditing or quality assurance review, at least 5 years of experience in accounting, at least 5 years of experience in financial analysis, or a combination
Preferred Qualifications:
Master’s Degree in Accounting, Finance, Economics, or Business Administration
Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA)
2+ years of experience in leading audits and performing in the role of auditor-in-charge
3+ years of experience in a bank or 3+ years of experience in a financial services firm
1+ years of experience performing data analysis in support of internal audit
This role is hybrid meaning associates typically spend about half of their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise-wide virtual work days. Tuesday, Wednesday, and Thursday are in-person days for associates to spend time together working in our beautifully- designed team areas.
New York City (Hybrid On-Site): $147,800 - $168,700 for Audit ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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