Required/Minimum Qualifications
- 5+ years technical or development support, technical consulting experience, or information technology experience.
- OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience.
Other Qualifications
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Additional or Preferred Qualifications
- Microsoft Technology Certifications.
- Experience with Cosmos DB, SQL, No-SQL, Mongo, Casandra, Azure
- Microsoft Technology Certifications.
- Experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.
- Experience in one or more of the following:
- Deep understanding of Cloud services (Preferably Azure), (Experience with other cloud service like AWS is also a plus)
- Experience in Azure architecture and its components (Compute, Storage, ARM, Networking)
- Microsoft AI services – Azure Machine Learning
- Python, R, REST concepts, .NET, Java, JavaScript, Scala, C/C++ and debugging
- Familiarity with development: tools, language, process, methods, troubleshooting
- Experience with Data Science, generative AI solutions
Technical Support Engineering IC4- The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.
pay information here:
Microsoft will accept applications for the role until August 20, 2024.