Cisco Technical Consulting Engineer 

Poland, Lesser Poland Voivodeship, Krakow 

388787260

Your Impact:

As a Technical Consulting Engineer, you will:

• Work on complex and in-depth problems requiring strong analytical, problem-solving, engineering, and communication skills.
• Drive successful resolution of technical issues reported by customers and think of innovative ways to prevent future issues.
• Act as a trusted advisor for our customers.
• Conduct in-depth research on technical topics, reproduce customer's environments and issues using TAC lab equipment, and engage in technical discussions with product development and engineering teams.
• Detect potential design issues in customer networks to provide best practices and suggestions for efficient solutions.

Minimum Qualifications:

• Experience in Service Provider network environments with excellent use of IOS-XR: configuration, deployment, and troubleshooting capabilities.
• Knowledge of protocols/features such as Routing protocols (ISIS, OSPF, BGP), Multicast, and MPLS technologies: MPLS L3VPN, MPLS L2VPN, EVPN technologies, and Segment Routing.
• Familiarity with service provider platforms like ASR9k, NCS5k, NCS500, 8000.
• Strong problem-solving skills.
• Proficient English communication skills.

Preferred Qualifications:

• Experience with broadband (Edge and Aggregation, Cable, Broadband Network Gateway, timing protocols).
• Experience with Network Synchronization (SyncE and PTP)
• Telemetry, GNMI (part of automation), and Sonic knowledge
• Basic understanding of Linux/UNIX and familiarity with virtualization.
• Proficiency in scripting skills (Python).
• Knowledge of Automation/DevOps practices.
• Passion for learning and working in a multicultural environment.
• Ability to perform and achieve goals with limited supervision.
• Proven crisis management skills.