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Cisco Technical Consulting Engineer 
Poland, Lesser Poland Voivodeship, Krakow 
538009112

15.07.2024
What You´ll Do:
  • Be a trusted technical authority to global Cisco customers and partners.
  • Work with customers via collaboration tools to tackle highly sophisticated technical issues.
  • Engage in cross technology collaborations to help solve issues in heterogeneous network environments.
  • Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team.
  • Be the first to lay hands on the latest and greatest technologies in the field of networking security.
  • Recreate customers technical problems in internal pioneering Cisco lab.
Who You Are:
  • 4+ years of related experience involving customer support element in Security technologies.
  • CCNP level knowledge or equivalent (Cert not required).
  • Solid understanding of networking fundamentals: TCP/IP stack, Routing/Switching, SSL/TLS, common Application Layer protocols.
  • Knowledge and experience in at least one of the network security technologies: Cybersecurity, Firewall, VPN, IPS.
  • Evidence of troubleshooting skills.
  • Good Knowledge of Linux / UNIX command line tools / environment.
  • Proficient in English, written and spoken.
We´ll be very impressed if you can show one of these:
  • Capture analysis (Wireshark, tcpdump, etc.).
  • Advanced Linux, & Windows skills
  • Knowledge in cloud providers: Azure, AWS, Google Cloud, etc.
  • Experience with Docker, Kubernetes and DevOps
  • Scripting languages (Python, Golang, etc.).
  • Experience configuring, troubleshooting Cisco security products.
  • Relevant industry certification.
  • Presentation and training skills.
  • Writing technical documentation skills.
Development Opportunities:
  • Grow your technical and soft skills.
  • Ability to communicate in seminar and conferences such as Cisco Live and partner meetings.
  • Support in pursuing Cisco certifications.
  • Chip in to Cisco intellectual capital (Automation projects, Hackathons, etc.).
  • Mentoring and coaching.
  • Becoming Subject Matter Expert (SME).
  • Giving back to local and global community (charity events).

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)