Outbrain Help Desk Specialist 

India, Haryana, Gurugram 

384397593

What You’ll Be Doing:

Your first six months will look like this:

• In your first few weeks you will be introduced to Outbrain’s IT processes and Tools, learn how to support the end users, maintain the networking environment and collaborate with other team members across the department.
• You will work with Google workspace, Mac and Microsoft OS and tools, Slack,, Zoom conferencing systems and more.

What you’ll bring:

• You are likely to have 2-3 years of relevant Help Desk experience, supporting end users on their daily IT needs
• MAC laptop support experience/ Windows laptop/desktop support - Essential
• Experience supporting Multi OS platforms - Essential
• Have a basic LAN/WAN knowledge, security and Telecoms - Essential

Other Skills/Experience:

• You must have demonstrable experience
• Flexible and can understand and overcome challenges head on
• Great people skills and the ability to work in collaboration with other team members & internal customers
• Communication skills: High level of English is required (verbal and written).
• Ability to travel to APAC offices - sometimes at relatively short notice

More than snacks!

• Expand your toolbox with our mentorship program and internal learning tools
• Hybrid working: three days a week from the office and two from home
• …and of course a fully stocked kitchen!