Rapyd Help Desk Specialist 

Israel 

707048811

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As a Help Desk Specialist you will be responsible for:

• Supporting users in multi-region environments & worldwide teams.
• Managing users and permissions of cloud based products.
• Mastering, deploying and supporting the latest technologies.
• Onboarding and offboarding process.
• Managing computers and peripheral equipment

• At least 2 years experience as a help desk specialist in a cloud-based environment.
• Service-oriented, patience and independent
• Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
• Knowledge of Atlassian products (especially Jira administration)
• Experience supporting Mac products
• Fluent English
• Good understanding of cloud environments – advantage
• Familiarity with G suite – advantage
• Basic scripting skills (Powershell, Bash or Python) – advantage
• Fast learner