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Bank Of America Operations Analyst– US Wire Investigations United States, Pennsylvania, Scranton 369787582
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will be responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.
Responsibilities:
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Inspects data to identify issues and trends
Collects and interprets data to validate operational processes
Required Qualifications:
Strong business acumen and forward thinking work experience.
Ability to work in a fast-pace environment.
Excellent communication skills.
Professional, Positive attitude and ability to work well with a team.
Excellent Microsoft Office suite skill sets.
Excellent typing skills.
Strong organizations skills and reading comprehension.
Desired Skills:
Proactive approach to problem solving.
Ability to prioritize tasks and navigate change.
Strong analytical skills and ability to translate data into action.
Working knowledge of payment investigation systems.
Experience in wire transactions.
Financial industry experience.
Skills:
Attention to Detail
Customer and Client Focus
Monitoring, Surveillance, and Testing
Process Performance Management
Research
Adaptability
Business Analytics
Critical Thinking
Reporting
Written Communications
Data Management
Policies, Procedures, and Guidelines Management
Process Design
Process Effectiveness
Strategic Thinking
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