NetApp Credit/Collection Analyst 

United States, North Carolina 

363275355

• Manage collections for NetApp accounts/ portfolios and send statement of accounts
• Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
• Follow-up with customers on missing remittances and provide details to cash applications team
• Work with internal as well as external teams to resolve disputes resulting in payment delays
• Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
• Work on ad hoc requests from external as well as internal teams
• Provide back-up for team members in case they are out of office and handle queries related to their portfolios
• Ability to analyze and understand financial statements to assess a company’s creditworthiness and assign appropriate credit limits.
• Familiarity with using credit risk tools such as Credit Risk Monitor to determine the degree of risk involved in extending credit.
• Will be required to review customer financials and assign credit limit
• Review orders on credit hold
• Review requests for non-standard payment terms/ payment term extensions

• English Language skills are required for written and verbal communications
• Knowledge of Accounts Receivable, credit analysis and collections
• Minimum of 3 Years B2B credit & collections experience
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
• Problem solving, critical thinking skills and adhere to timelines
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
• Proficient in Microsoft Word, Excel, and Outlook
• Good email and phone etiquette
• Experienced with Oracle 11i, R12 applications, CRM, Creditsafe, D&B
• Excellent organization and time management skills
• Willing to work a 10:30 to 7:30 EST shift

Additional Desired Skills:
• Previous experience with GetPaid, Oracle Cloud ERP
• High level understanding of order to cash process

Requires a minimum of 4 years of related experience.