Capital One Senior HR Risk Associate 

United States, Virginia, Richmond 

335958504

West Creek 2 (12072), United States of America, Richmond, Virginia Senior HR Risk Associate

Other Responsibilities Include:

• Business Area Contact (BAC) for Human Resource with the Corporate Policy Office. The BAC is responsible for driving efficient policy management across a Business Area.

• Addresses day-to-day policy management-related matters for their Business Area and helps identify documentation and policy management issues to be escalated to the proper channels

• Ensures effective policy management workflow under guidance provided by the CPO;

• Coordinates with Document Owners to ensure effective completion of documentation under guidance provided by the CPO

• Reports policy management workflow status to the CPO

• Communicates relevant information from CPO led forums and meetings to affected Business Area stakeholders and coordinates collection of materials for CPO led forums and meetings

• Receives and responds as a single point of contact for CPO policy document queries and concerns.

• (SME) on Human Resources Policy, Standards, and Procedures Management

• Owns submission of Policy and Standards On and Off Cycle renewals with Document Managers, Owners, and Approval Authorities

• Collaborates with Vertical Risk Advisors and business partners for timely delivery of Policy, Standards & Procedures updates according to Corporate Policy Office (CPO) standards (Project, process, risk management, & communications)

• Prepares document owners and document managers for upcoming CPO assessments & manages deliverables with the Lines of Business and Vertical Risk Advisors

• Ownership of Monthly Policy Newsletter

• Ownership of the HR Policy management and HR Risk Office Internal Google sites

• Ownership of Risk Office Local Work Instruction Repository and Annual Review Oversight

• Ensures independent escalation of risk management gaps, issues, and concerns to management;

• Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience

• Participates in and executes other special projects for the risk office

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience working in the Agile Team environment

• At least 1 year of experience in project, process, program, or risk management

Preferred Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in process management

• At least 3 years experience working in an Agile Team environment

• At least 3 years of experience with Business Process Management (BPM)

• At least 3 years of experience working in Risk Management

• At least 3 years of experience in Human Resources

• At least 1 year of experience with Control Management

• Strong problem-solving skills

• Strong written and verbal communication skills

• Experience with Workiva

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.