Citi Group Officer - Operations Support Analyst Business 

Philippines, Taguig 

332114742

JOB DESCRIPTION – Operations Support Analyst 2 (C10)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, Operations Support Analyst 2 - Hybrid (Internal Job Title: Operations Support Analyst 2 - C10) based in Citi Plaza, Taguig City, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for their future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Billing and Invoicing:

• Review invoices to ensure accuracy
• Raise purchase orders (POs)
• Invoice Processing
• Perform allocation of charges to businesses and have it successfully approved

Help / Support:

• Monitor work progression ensuring completion of assignments by requested due date
• Apply the relevant internal and external policies during the daily processing
• Ensure consistent application of team process controls
• Work closely with SCO organization in ensuring that all (1) PRs are created correctly and on time; (2) invoices are process for payment on time.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Ad-hoc requests and activities as needed

Qualifications:

As a successful candidate, you’d ideally have the following skills and exposure:

• 0-2 years relevant experience
• Proficient in Microsoft Office
• Motivational fit – willingness to work in a shared services team.
• Fluent in English and communicates effectively (written & verbal).
• Effective presentation skills.
• Strong attention to detail and focus on quality and accuracy.
• Documentation and organizational skills.
• Strong sense of ownership, accountability, proactiveness, and risk awareness.
• Ability to identify and implement simple process efficiencies and improvement. • Proven organizational, analytical, planning & execution skills.
• Able to handle high volume of work & adaptable to change.
• Able to plan and manage own time, works with minimal supervision.
• Strong team player, willing to learn and share experience with other team members.
• Positive attitude and leadership strength.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.

Time Type:

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