Snowflake SENIOR TECHNICAL WRITER 

United States, California 

329823511

• Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc).
• Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
• Work with release engineers and dev ops to deliver weekly product updates and documentation.
• Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
• Contributing to Knowledge Base articles and Community questions.
• Authoring and editing technical blog posts.
• Developing training materials, implementation guides, migration guides, best practices, and FAQs.

• 10+ years creating technical product documentation from scratch, as well as from specs.
• Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code.
• Experience with one or both of the following:
• Exposure to using and documentinganyof the following security and governance technologies:
• Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc)
• Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect)
• Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc)
• Privacy-enhancing technologies like differential privacy
• Data clean rooms
• Expose to using and documentinganyof the following data engineering and data storage technologies:
• ETL/ELT and BI.
• Data lakes, Apache Iceberg, cloud storage.
• Data pipelines (Kafka, streaming).
• Open-source platforms and authoring/publishing tools for a "Docs-as-Code" approach (Git, RST/Sphinx, Markdown, DITA XML, etc).
• In-depth knowledge of the content development lifecycle, including:
• Identifying and understanding the information needs of the audience.
• Gathering information, interviewing SMEs, and conducting research.
• Authoring, publishing, and managing online/web content.

• Familiarity with:
• Cloud computing platforms (AWS, Microsoft Azure, GCP, etc).
• Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc).
• Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc).
• Database drivers/connectors (JDBC, ODBC, etc).
• Exposure to:
• CI/CD methodologies and technologies (Jenkins, Lambda, etc).

The following represents the expected range of compensation for this role:

• The estimated base salary range for this role is $135,000 - $207,000.
• Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.