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Wells Fargo Fraud & Claims Operations Consultant United States, California, Concord 263708352
18.08.2024
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In this role, you will:
- Participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk
- Identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses
- Conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies
- Present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases
- Exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims
- Collaborate and consult with management, business partners, colleagues, and internal customers
Required Qualifications:
- 2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- BA/BS degree or higher
- Treasury Management products and services experience
- Fraud investigations experience
- Experience processing, researching and/or investigating digital payments (wire and ACH transactions) and Cyber Fraud
- Strong analytical skills with high attention to detail and accuracy
- Strong research and documentation skills
- Experience using Actimize, Hogan, Service View
Job Expectations:
- Position schedule isMonday - Friday9:30 AM - 6:30 PM Pacific Time (PT)
- This position offers a hybrid work schedule
Position Locations:
- 1655 Grant Street - Concord, CA
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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