Wells Fargo Fraud & Claims Operations Consultant 

United States, California, Concord 

263708352

In this role, you will:

• Participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk
• Identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses
• Conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies
• Present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases
• Exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims
• Collaborate and consult with management, business partners, colleagues, and internal customers

Required Qualifications:

• 2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• BA/BS degree or higher
• Treasury Management products and services experience
• Fraud investigations experience
• Experience processing, researching and/or investigating digital payments (wire and ACH transactions) and Cyber Fraud
• Strong analytical skills with high attention to detail and accuracy
• Strong research and documentation skills
• Experience using Actimize, Hogan, Service View

Job Expectations:

• Position schedule isMonday - Friday9:30 AM - 6:30 PM Pacific Time (PT)
• This position offers a hybrid work schedule

Position Locations:

• 1655 Grant Street - Concord, CA

Pay Range

$57,700.00 - $102,700.00

18 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.