SAP Associate Technical Quality Manager - Early Talent 

Brazil, São Paulo, São Paulo 

256643973

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

• Position is based in São Paulo, SP
• Intended for recent graduates and young talents starting their careers .

Management of the customer engagement

• Establish trusted relationship with customer to drive action plans
• Define the Premium Engagement portfolio & service plan with the customer
• Identify innovation opportunities leveraging SAP’s technology innovation portfolio
• Review of services delivered by SAP as part of the engagement and discussions with main stakeholders from the customer or partner organizations and other SAP lines of business
• Support the adoption of the SAP recommendation from the services delivered, by the customer and/or partner
• Periodically prepare and present reporting

Anticipation and identification of risks and top issues

• Anticipation and identification of functional / technical risks and top issues.
• Drive prevention of risks and resolution of issues and top issues according to engagement deliverables
• Escalation Management for critical situations

Engagement Extension and Renewals

• Ensure value recognition and visibility of value delivered at customer
• Support extensions of the contract and renewal towards contract end date

REQUIREMENTS

• Bachelor’s degree required in business, engineering, computer science or management information systems
• Ability to handle in ambiguous situations
• Strong people leadership and people management skills
• Problem-solving skills and strong work ethic are required
• Excellent verbal, written and presentation communication skills
• Fluent English and Spanish is a plus
• Work Experience is a plus
• Open to travel

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