SAP Senior ServiceNow Developer 

Hungary, Pécs 

234746865

What you'll do :

Specifically, you will:

• Design, develop, and implement custom applications and enhancements on the ServiceNow platform to support GCID ITSM/ITOM processes in incident, problem, change, service request, event or CMDB areas.
• Collaborate with subject matter experts to capture requirements for all stories.
• Provide technical guidance and mentorship to junior developers and team members.
• Lead code reviews and ensure adherence to coding standards and best practices.
• Collaborate with architects to design scalable and maintainable solutions.
• Work closely with business analysts, process owners, and stakeholders to gather and refine requirements.
• Conduct thorough testing and validation of developed solutions to ensure quality and performance.
• Troubleshoot and resolve technical issues and defects in a timely manner.
• Create and maintain comprehensive technical documentation for developed solutions.
• Provide training and support to end-users and administrators.
• Identify opportunities for process improvement and automation within the platform.
• Implement enhancements and optimizations to improve the overall performance of ServiceNow solutions.

What you bring:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
• Minimum of 5 years of experience as a ServiceNow developer.
• Proven track record of successful ServiceNow implementations and customizations.
• Experience in IT Service Management (ITSM), IT Operations Management (ITOM), or related areas.
• Proficiency with object-oriented programming, common data structures and algorithms.Proficiency in object-oriented programming skills e.g. JavaScript, Glide API, Flow Designer, and other ServiceNow development tools.
• Strong software engineering knowledge (version control, API design, database design, testing, code quality etc.).
• Strong understanding of ServiceNow modules such as ITSM, ITOM etc.
• Experience with REST/SOAP APIs, web services, and integration technologies.
• Knowledge in user interface development of web-based applications and database development (SQL, XML, etc.) also will be regarded as a plus.
• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• ServiceNow Certified Implementation Specialist (Preferred).
• Excellent communication and interpersonal skills. Competent in English (spoken and written)
• Strong analytical and problem-solving abilities.
• Leadership skills with the ability to mentor and guide team members.
• Ability to work in an international setup and with remote development teams and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities.

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