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SAP ServiceNow Developer 
Hungary, Pécs 
456702473

12.08.2024

What you'll do :

Specifically, you will:

  • Design, develop, and implement custom applications and enhancements on the ServiceNow platform to support GCID ITSM/ITOM processes in incident, problem, change, service request, event or CMDB areas.
  • Collaborate with subject matter experts to capture requirements for all stories.
  • Work closely with business analysts, process owners, and stakeholders to gather and refine requirements.
  • Customize ServiceNow workflows and processes to improve efficiency and user experience.
  • Implement ServiceNow best practices for configuration and customization.
  • Conduct thorough testing and validation of developed solutions to ensure quality and performance.
  • Troubleshoot and resolve technical issues and defects in a timely manner.
  • Create and maintain comprehensive technical documentation for developed solutions.
  • Provide training and support to end-users and administrators.
  • Stay current with the latest ServiceNow features, technologies, and industry trends.
  • Identify opportunities for process improvement and automation within the platform.
  • Implement enhancements and optimizations to improve the overall performance of ServiceNow solutions.

What you bring:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience in IT Service Management (ITSM), IT Operations Management (ITOM), or related areas.
  • Experience with object-oriented programming, common data structures and algorithms. Proficiency in object-oriented programming skills e.g. JavaScript, Glide API, Flow Designer, and other ServiceNow development tools.
  • General software engineering knowledge (version control, API design, database design, testing, code quality etc.).
  • Knowledge in user interface development of web-based applications and database development (SQL, XML, etc.) also will be regarded as a plus.
  • Strong understanding of ServiceNow modules such as ITSM, ITOM and others. – certification is a plus
  • Experience with REST/SOAP APIs, web services, and integration technologies.
  • Preferable experience in an agile work methodology (SAFe) and process management
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Ability to work in an international setup and with remote development teams and stakeholders.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Competent in English (spoken and written)


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