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What you will do
Serve as a subject matter expert at the customer site, addressing technical, development, or strategic IT requirements
Understand industry practices and Red Hat's policies, procedures, and values
Demonstrate good judgment in selecting the better methods to obtain solutions
Implement and integrate Red Hat's open and hybrid cloud solutions including Red Hat OpenShift and other Red Hat's offerings
Collaborate with project and customer team members to meet timelines and goals
Contribute to project documentation and diagrams, including ticket or bug management
Mentor and share your knowledge with customers
Define and promote the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market
Implement solutions using cloud technologies, design principles, integration points, and automation methods
What you will bring
3+ years of experience working directly with enterprise stakeholders on infrastructural projects
1+ years of experience with advanced knowledge of Red Hat OpenShift or underlying components like Kubernetes and Docker
1+ years of experience in IT automation with Ansible
Experience of Gitops, ( with tools like Agocd, RHACM, Helm, git and Kustomize)
Deep knowledge of Red Hat Enterprise Linux (RHEL)
Experience implementing system infrastructure and cloud solutions, including data storage, networking, monitoring, virtualization and security
Good written and verbal communication skills in particular technical documentation
Ability to study on your own, learn quickly, and put new ideas into practice
Passion for open source, software, tooling, and automation
Good communication skills in English and Italian
Availability to travel up to 30% to reach customer building (mainly in Rome, Milan and the hinterland)
Skills that will be considered a plus :
Vmware experience
Red Hat Certified Engineer (RHCE) certification
Working experience with DevOps and agile processes
Experience using public cloud technologies and providers like Amazon Web Services (AWS) or Microsoft Azure
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