5 to 7 years of proven experience driving customer experience and sales growth, preferably with category management responsibility.
Experience in digital commerce, retail media, advertising or marketplace sales preferred.
Experience managing external partners driving negotiation and implementation of programs and business projects from concept to execution, to reporting and optimization.
Strong problem solving skills to identify critical issues and opportunities and provide clear recommendations for sales growth.
Proven understanding of eCommerce purchase funnel, SEO, SEM.
Analytical ability with capability to transform online key performance indicator CX data (click-through rate, page views, conversion rate, abandoned cart) into actionable insights; demonstrated experience using web analytics to impact digital business.
Experience interacting with a wide range of constituents across functions; validated ability to influence in a matrix organization partnering with global and local organizations.
Transform business questions and opportunities into impactful merchandising solutions that improve the CX, optimize conversion, and drive incremental sales.
Excellent interpersonal skills.
Exceptional attention to detail.
Experience with Amazon or Mercado Livre preferred.
Experience using a Content Management System, optimization via UI/UX, CRM capabilities is a plus.