Expoint - all jobs in one place

Finding the best job has never been easier

Limitless High-tech career opportunities - Expoint

Apple eCommerce CX Lead - 
Mexico, Mexico City, Mexico City 
985115137

27.07.2024
Minimum Qualifications
  • 7+ years of relevant experience driving customer experience and sales growth, preferably with category management responsibility.
  • Experience in digital commerce, category manager or marketplace sales preferred.
  • Experience managing external partners, driving negotiation and implementation of programs and business projects from concept to execution, to reporting and optimization.
  • Strong problem solving skills to identify critical issues and opportunities, evaluate options and provide effective recommendations for sales growth.
  • Analytical ability to transform key performance indicators (KPIs) into actionable insights.
  • Proven understanding of eCommerce purchase funnel and CX data (click-through rate, page views, conversion rates, abandoned cart, etc.).
  • English fluency required
Preferred Qualifications
  • Experience with content optimization via UI/UX.
  • Retail media capabilities experience is a plus.
  • Bachelor's Degree or equivalent work experience