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Apple WW Retail Online Production Support Manager United States, Texas, Austin 209879476
28.03.2024
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Key Qualifications
- 5+ years of experience managing technical teams, in a production support or internal help desk function, with deep exposure to contact center and e-commerce technologies.
- Familiar with ITIL standard methodologies (or similar models of IT service management) and applies these in their daily approach to solving support related issues.
- Is an excellent communicator whether written, verbal, presentation focused medium.
- Demonstrates application of analytical skills to drive insights development, findings, and a focus on what matters most for their business.
Education & Experience
Bachelors degree or equivalent experience
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