Undertake customer site surveys, provide customer support, verify customer information, create estimates, do customer follow-up, and proactively search for opportunities to sell
Apply technical knowledge of Fire systems during all stages of the project to ensure the offering meets the customers needs and is compliant
Support Field Service Professionals (FSP), Field Service Supervisor’s (FSS) with proposal generation for medium-high complex opportunities and support engineering teams in the field to ensure 100% completion of the works required
Sends proposals to customers and follows up for feedback and their approval/order to proceed, maintain contact throughout project cycle including post work completion in regard to finances and invoicing
Build and maintain relationships with customers to drive improvements in customer experience, achievement of revenue & margin targets and customer satisfaction.
Key skills and qualifications
Experience within the building technologies industry relating to Fire systems service maintenance and installation/commissioning
Technical understanding of Fire Systems, preferably Honeywell products
Experience of generating technical quotes/proposals to customers and securing business from these actions
Demonstrate excellent communication skills at all levels, both inside and outside of the business coupled with interpersonal & relationship building skills
Commercial awareness, having operated in a financially motivated environment
Our offer
A culture that fosters inclusion, diversity and innovation
Market specific training and on-going personal development
Competitive Salary and benefits
Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers