Airbnb Senior Manager Community Policy 

United States 

190364019

A Typical Day:

• Have broad ownership over community policies affecting the trust and reliability of Airbnb, especially in fraud space
• Guide policy operationalization efforts in partnership with cross-functional stakeholders
• Collaborate with cross-functional stakeholders across the business including Product, Operations, Trust, Finance, Public Policy, Legal, and Communications
• Foster, build, and maintain relationships with leadership of internal business verticals
• Use data, research, and insights to evaluate and revise policies as needed
• You love solving complex problems and have a track record of strong cross-functional collaboration.

About You:

• You have experience handling Trust and Safety issues at scale, with particular expertise and technical skill in the fraud space.
• You are an excellent communicator with exceptional writing skills.
• You are experienced working with business and product teams to understand their strategic objectives and to deliver policy solutions that enable business goals.
• You are an adept presenter, with experience engaging with all levels of leadership, including senior executive audiences and C-Suite.
• You are principled and rigorous, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible.
• You are experienced at developing and implementing policies and measuring their effectiveness.
• You are a team player who thrives in a fast-moving environment and brings a strategic mindset to your work.

Your Expertise:

• 10-15 years experience in a Policy, Legal, or Trust and Safety role that included prior leadership on fraud issues in an international environment
• Exceptional writing abilities
• Ability to explain and simplify complex information to others
• A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
• Strong cross-functional problem solving capabilities
• Demonstrated capacity for critical thinking, research, and analysis; strong attention to detail
• Thoughtful business judgment and strategic thinking
• An ability to work well under pressure and work independently