Have broad ownership over community policies affecting the trust and reliability of Airbnb, especially in fraud space
Guide policy operationalization efforts in partnership with cross-functional stakeholders
Collaborate with cross-functional stakeholders across the business including Product, Operations, Trust, Finance, Public Policy, Legal, and Communications
Foster, build, and maintain relationships with leadership of internal business verticals
Use data, research, and insights to evaluate and revise policies as needed
You love solving complex problems and have a track record of strong cross-functional collaboration.
About You:
You have experience handling Trust and Safety issues at scale, with particular expertise and technical skill in the fraud space.
You are an excellent communicator with exceptional writing skills.
You are experienced working with business and product teams to understand their strategic objectives and to deliver policy solutions that enable business goals.
You are an adept presenter, with experience engaging with all levels of leadership, including senior executive audiences and C-Suite.
You are principled and rigorous, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible.
You are experienced at developing and implementing policies and measuring their effectiveness.
You are a team player who thrives in a fast-moving environment and brings a strategic mindset to your work.
Your Expertise:
10-15 years experience in a Policy, Legal, or Trust and Safety role that included prior leadership on fraud issues in an international environment
Exceptional writing abilities
Ability to explain and simplify complex information to others
A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
Strong cross-functional problem solving capabilities
Demonstrated capacity for critical thinking, research, and analysis; strong attention to detail
Thoughtful business judgment and strategic thinking
An ability to work well under pressure and work independently