You will work closely with customers and internal teams to ensure successful project delivery and ongoing support. Your responsibilities will include:
- Leading the full project lifecycle: Initiation, Data Acquisition, Configuration, Data Validation, UAT, Tuning, and Deployment.
- Managing project tasks including schedules, budgets, and resources to deliver quality solutions on time and within budget.
- Establishing strong relationships with client stakeholders, including business users and management.
- Preparing project status reports and presentations to keep all stakeholders informed.
- Developing and maintaining standard practices for client implementations aligned with the Essentials TAM operating model.
- Advocating customer requirements and concerns to internal teams including Product Management and R&D.
- Creating and managing detailed project plans, defining schedules, allocating resources, and monitoring progress.
- Engaging in both functional and technical aspects of projects.
- Coordinating multiple projects across internal teams and stakeholders.
- Aligning project objectives with company goals and ensuring clarity across project teams.
- Occasional travel to client sites (approximately 10%).
Have you got what it takes?
- 5+ years of experience in a service delivery or project management environment.
- BS Degree in Computer Science, Engineering, or equivalent work experience.
- Strong knowledge of Actimize AML and Fraud Solutions.
- Excellent organizational, communication, and interpersonal skills.
- Proven ability to meet deadlines and maintain high-quality standards.
- Strong problem-solving skills and customer service orientation.
- Ability to work independently in a time-critical environment.
- Flexibility and adaptability to changing business needs and processes.
- Ability to influence decisions using data and facts.
- Experience interacting effectively with all levels of management and customers.
Group Manager
Individual Contributor