NICE Specialist Professional Services Engineer Actimize 

India, Maharashtra, Pune 

940048031

You will team up with highly talented and motivated engineers and architects, working on cutting-edge Actimize technology.

• Run daily batches, processes, and services across Actimize solutions (SAM, CDD, WLF, IFM).
• Identify and resolve operational issues (batch failures, data feed errors, DB issues, application server issues).
• Troubleshoot functional-level issues and provide resolutions or clarifications.
• Automate daily tasks and processes for report generation.
• Discover unknowns for the bank (e.g., regulatory insights, operational risks).
• Proactively improve system resiliency and performance.
• Monitor server performance, memory, CPU, file systems, databases, batch jobs, and real-time streams.
• Maintain operational documentation (incident tracking, run books).
• Document issues in the customer support portal and provide KT to the team.
• Support client testing, tuning, upgrades, patch deployments, and change deployments.
• Coordinate between client and Actimize support teams.
• Provide on-call and off-hour support on a rotational basis.

Have you got what it takes?

• 8 to 12 years of experience in software development.
• Strong database development experience (Oracle / MSSQL / PL SQL) and DB tuning.
• Basic troubleshooting skills.
• OS-level knowledge (Windows / Linux).
• Strong problem-solving, analytical, and communication skills.
• Ability to identify root causes of performance issues and bottlenecks.
• Good written and verbal communication.

Bonus Points:

• Prior Actimize or banking domain experience.
• Scripting experience (Python, Shell, PowerShell, etc.).

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