Microsoft Commercial Solution Partner Lead Industry Solutions Delivery ISD 

Taiwan, Taoyuan City 

15373390

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

Additional or Preferred Qualifications

• Advanced degree (MBA or equivalent) in Business or Technology Management
• Expertise in crafting and executing Go-To-Market (GTM) strategies and driving customer adoption.
• Experience collaborating across diverse teams, including engineering, product, and customer success units.
• Experience in product incubation and driving consumption of new technologies is a plus.
• Solid verbal and written communication skills, with the ability to translate complex technical solutions into business value.
• Expertise in solution development, market analysis, customer lifecycles and enabling partner adoption strategies.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Strategic Planning and Execution

• Develop and execute comprehensive partner engagement strategies for new innovation workloads.
• Identify and prioritize partners through market analysis and alignment with Microsoft’s capabilities and objectives.
• Define joint GTM opportunities and offerings for ISD and Partners to launch together in the market
• Design delivery frameworks (e.g., thin prime, blended models) to scale new workloads effectively.

Partner Engagement and Enablement

• Conduct market scans and lead test-and-learn pilots to evaluate and onboard suitable partners.
• Facilitate enablement programs to prepare partners for new workload delivery

Customer and Solution Delivery:

• Oversee deployment efforts for flagship new workloads, such as Copilot & Agents, ensuring outcomes (eg usage, customer value and consumption milestones) are understood
• Drive customer and partner alignment to embed AI solutions into workflows, increasing Microsoft consumption.
• Monitor adoption metrics, partner performance, and customer satisfaction to optimize delivery strategies for scale.

Collaboration and Advocacy

• Partner with Microsoft teams (e.g., Customer Success Unit (CSU), Global Partner Sales (GPS), engineering) to align new solution play priorities with partner roadmaps
• Represent ISD in strategic discussions with partners, customers, and executives to drive collaboration.
• Work with ISD partner teams e.g. Cross Partner Team (xPT), Partner Operations to define approach to scale new workloads
• Act as a liaison between ISD and product groups to ensure alignment on advancements.

Metrics and Continuous Improvement

• Define KPIs, focusing on Azure consumed revenue (ACR) growth, consumption rates, and deployment velocity.
• Report on the performance of partner models, including pipeline, velocity and consumption to inform partner prioritization
• Experiment with and refine partner engagement frameworks, using learnings from pilots to drive scalability