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Boston Scientific LATITUDE Customer Support Admin English French 
Spain, Community of Madrid 
121809225

20.09.2024

In this role, you will be responsible to:

  • Provide global industry-leading support to customers via multiple communication pathways (phone, email, etc.).
  • Communicate with customers through phone consultation and written correspondence.
  • Track project progress and ensure deadlines are met.
  • Support the LATITUDE Customer Support team with administrative tasks.
  • Document and evaluate customer inquiries, comments and concerns.
  • Achieve and maintain proficiency for LATITUDE; achieve and maintain working knowledge of clinical product operation.
  • Create relevant training document.


What are we looking for in you?

  • Excellent written skills in English and French (C1 level ideally).
  • Ability to manage projects.
  • Experience in a customer care or a client-facing role would be a strong plus.
  • Knowledge of mobile device would be a plus.
  • Well organized, good problem-solving skills, good communication in various languages and proactive person.
  • Able to work office-based for the first year in the company.


What We Can Offer To You:

  • Temporary contract.
  • Attractive benefits.
  • Career Development.
  • Possibility to make an impact.
  • Fast Growing and international environment.