Boston Scientific LATITUDE Customer Support Admin English French 

Spain, Community of Madrid 

121809225

In this role, you will be responsible to:

• Provide global industry-leading support to customers via multiple communication pathways (phone, email, etc.).
• Communicate with customers through phone consultation and written correspondence.
• Track project progress and ensure deadlines are met.
• Support the LATITUDE Customer Support team with administrative tasks.
• Document and evaluate customer inquiries, comments and concerns.
• Achieve and maintain proficiency for LATITUDE; achieve and maintain working knowledge of clinical product operation.
• Create relevant training document.

What are we looking for in you?

• Excellent written skills in English and French (C1 level ideally).
• Ability to manage projects.
• Experience in a customer care or a client-facing role would be a strong plus.
• Knowledge of mobile device would be a plus.
• Well organized, good problem-solving skills, good communication in various languages and proactive person.
• Able to work office-based for the first year in the company.

What We Can Offer To You:

• Temporary contract.
• Attractive benefits.
• Career Development.
• Possibility to make an impact.
• Fast Growing and international environment.