Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discover.
- Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised
- Support the end to end product development lifecycle, from ideation and design to development, testing and launch
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Demonstrated prior experience working in a highly matrixes and complex organization
- Strong analytical skills
- Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations
- Ability to develop collaborative relationships with business stakeholders
- Curiosity to dig into data to identify root cause and efficiency opportunities
- Creative problem solver
- Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics
- Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred qualifications, capabilities, and skills