Microsoft Azure App Services - Technical Support Engineer 

Portugal, Lisbon 

913044303

Required Qualifications:

• Experience in writing software in one or more open source programming language such as (Java, Python, Node.js, PHP, etc.)
• Familiarity with open source web servers (Apache, NGINX, Tomcat, Jetty, etc.)
• Experience in one the following (MySQL, MariaDB, MS SQL, PostgreSQL, etc.)
• Familiarity with source control systems such as git and source control servers (GitHub, Bitbucket, etc.)

Preferred Qualifications:

• Familiarity with basic DevOps concepts, continuous delivery and solutions integrations.
• Familiarity with containerized web applications and Docker.
• Familiarity with WordPress or other CMSs
• Proven experience in technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND experience with technical support, technical consulting experience, or information technology experience.

Language Qualification
English Language: confident in reading, writing, and speaking. OR
Fluent in German, French, Italian and confident in reading, writing, and speaking English.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Response and Resolution

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices

Readiness

• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.

Product/Process Improvement

• You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements