Elastic Principal GenAI Specialist 

United Kingdom 

87305582

Sales and Delivery Support and Quality Control:

• Drive scalable, ethical, and impactful GenAI solutions to ensure measurable business outcomes and long-term success while supporting the sale and delivery of our most sophisticated engagements.
• Act as the primary liaison for all GenAI-related endeavors, ensuring detailed communication and teamwork between collaborators, both internal and external.
• Monitor and ensure high-quality sales and delivery of all GenAI engagements.

Product Integration:

• Work with Product and Engineering teams to share customer feedback from the field, and drive co-innovation efforts to increase customer value and happiness.
• Understand the product roadmap to ensure service readiness by anticipating and enabling the vital development and execution ahead of product releases.

Community Enablement, Engagement, and Development:

• Ensure excellence by training service team members on the capabilities, limitations, and ethical considerations of GenAI to boost confidence and understanding.
• Participate in the ARB leadership team to establish and maintain technical guidelines, standard methodologies, and protocols. Contribute to discussions and decision-making within the ARB leadership to craft technical direction.
• Serve on promotion panels to evaluate candidates for senior-level advancement, ensuring objective and standardized criteria are applied.

Services Offering Development and Ongoing Management :

• Craft and develop clear, value-driven GenAI service offerings that meet customer needs and market demand.
• Identify high-value use cases for GenAI across industries and build frameworks for their successful implementation.
• Build, automate, and streamline processes for developing and deploying GenAI solutions.

• 8+ years of professional services, consulting, or related field.
• Deep expertise in generative AI technologies, frameworks, and applications, with hands-on experience in implementing AI-driven solutions.
• Proven track record to define and implement a global strategy for GenAI adoption, ensuring alignment with business objectives and market opportunities.
• Strong leadership skills with the ability to encourage and guide cross-functional teams, cultivate collaboration, and drive innovation.
• Knowledge of AI/ML tools, natural language processing, and related technologies, combined with experience in crafting reusable assets and scalable solutions.
• Successfully led sophisticated projects, including defining timelines, prioritising, and delivering timely, high-quality results.
• Excellent ability to communicate technical concepts to non-technical audiences and build trust with both internal teams and external partners!
• Ability to travel 25% of the time, as required.

• Experience in building automation tools or frameworks for GenAI solution delivery.
• Familiarity with developing enablement programs, including training workshops and knowledge-sharing sessions.
• A track record of public references or case studies showcasing successful GenAI implementations.
• Certifications in AI/ML technologies, such as TensorFlow, PyTorch, or cloud-based AI solutions.
• Deep technical expertise and knowledge of Elasticsearch and Elastic Solutions
• Knowledge of ethical AI practices and frameworks for responsible implementation

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws; view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic