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Rapyd Information Systems Analyst CRM 
Israel 
863345056

08.09.2024
Description

Get the tools to grow globally at . Follow: , , ,

As a Information Systems Analyst, you will be responsible for:

  • Lead projects end-to-end: full definition and design, development, training, documentation, and communicating to stakeholders.
  • Be a technical leader with a hands-on understanding of Salesforce (Sales & Support clouds, integrations)
  • Responsibility for evaluating, customizing, and implementing solutions for business processes -Provide technical support for any issues and bugs that are reported on managed applications Manage change requests including prioritization, work plans, risk management, etc
  • Collaborate with different departments to ensure solutions and applications meet business needs, with a holistic view of current applications and integrations
  • Lead large migration projects, both process and data.
  • Demonstrate a high level of interpersonal skills (including written and oral communication), -motivation, and coachability to work closely with business people to understand evolving business processes and translate them into requirements
Requirements
  • 2 years of Hands-on experience with the Salesforce Lightning Platform, with the ability to build custom apps and objects, formula fields, flows, and more
  • Experience working with CRM applications such as, Hubspot, Zoho, Zendesk etc.
  • Minimum 2 years of experience as a business application/ Project manager/ system analyst (Saas companies – an advantage)
  • Excellent understanding of sales and marketing processes with experience in E2E project implementation
  • Experience working with APIs – an advantage
  • Be detail-oriented, excellent troubleshooting solving problems, and managing multiple projects and tasks
  • Ability to communicate technical requirements to business stakeholders and demo planned projects and flows to ensure alignment on deliverables
  • Strong relationship-building and communication skill set, to effectively collaborate with various divisions in the organization Team player with strong communication and organizational skills -Excellent time management, efficiency, and prioritization skills
  • High level of English (writing and speaking)