Rapyd Information Systems Analyst CRM 

Israel 

863345056

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As an Information Systems Analyst, you will be responsible for:

• Lead the implementation of HubSpot as the company’s primary CRM, ensuring a smooth migration from Salesforce (including data migration, integrations, and process adaptations).
• Manage HubSpot, including configuring pipelines, automation, workflows, and integrations with other business applications.
• Manage end-to-end projects, including full definition, design, development, training, documentation, and communication with stakeholders.
• Provide ongoing technical support for HubSpot and other business applications, troubleshooting and resolving issues efficiently.
• Evaluate, customize, and implement solutions to optimize sales, marketing, and customer support processes.
• Collaborate with various departments to analyze business needs and translate them
• into system requirements and technical solutions.
• Develop workflow automations and integrations.
• Manage and prioritize change requests, including risk assessment and work plans.

• At least 2 years of experience as a business application analyst, project manager, or system analyst (preferably in SaaS companies). Hands-on experience with HubSpot, including building workflows, custom properties, automation, and integrations.
• Experience with Salesforce system, including building workflows.
• Jira administration experience, including workflow customization and automation.
• Strong understanding of sales, marketing, and customer support processes, with experience in end-to-end CRM implementations.
• Experience with APIs and system integrations (advantage).
• Ability to analyze business processes and translate them into technical solutions.
• Strong troubleshooting, problem-solving, and multi-tasking skills.
• Excellent communication skills to effectively engage with stakeholders and present planned projects.
• Ability to manage multiple projects simultaneously and meet deadlines.
• NetSuite experience is an advantage.
• Fluent in English (written and spoken).