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Wells Fargo Senior Systems Operations Engineer 
India, Telangana, Hyderabad 
823608931

03.04.2025


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability


Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Must have 4+ Years of Production Support experience
  • ExperienceinApplication/InfrastructureSupport experience using Java/J2EE stack, Weblogic/Tomcat
  • Strong Knowledge on Redhat Linux Operating System.
  • Hands on experience on Unix commands for troubleshooting
  • Hands on troubleshooting experience on Middleware issues
  • Hands on experience on Application servers like Weblogic, Tomcat and Database like Oracle.
  • Knowledge/Experience in deploying and managing containerized applications on Openshift
  • Troubleshooting and resolving issues related to Openshift Deployments and Applications
  • Strong experience with monitoring systems such as Splunk, App Dynamics, etc.,
  • Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins).
  • Knowledge/experience of Python/Shell scripting.
  • Knowledge/experience of Ansible.
  • Candidate should have working experience in serving as a liaison between technology infrastructure operations and business projects.
  • Excellent verbal and written communication skills.
  • Exceptional problem solving and analytical skills.
  • Willing to work in shifts (24x7 models)


Job Expectations:

  • Deliver day-to-day Application/Platform support services for Digital Applications
  • Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, changeevaluation-execution-validation,deployment management, BCP, and risk & vulnerability management, patching, monitoring.
  • Provides on-call production support of Mission Critical applications and resolve issues within RTO.
  • Ensure effective production systems monitoring, alarming and notificationresponse/maintenance.
  • Leverage diagnostic tools to maintain, troubleshoot and restore service or data tosystems
  • Bring in engineering, operational management in domains like Cloud
  • Engineer automated solutions around how application and infrastructure code changes gets built, packaged, assembled, deployed, monitored and alerted on in our production environments.
  • Work with SRE mindset. Building Automated solutions for daily redundant production support activities.
  • Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements
  • Deep understanding of industry SDLC\Agile methodologies to analyze existing standards in Dev ops and augment the standards.
  • Maintain and update support documentation (e.g. game plans, run books, procedures, and process).
  • Communicate, co-ordinate and collaborate with multiple support teams and stakeholders

3 Apr 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.