In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Must have 4+ Years of Production Support experience
- ExperienceinApplication/InfrastructureSupport experience using Java/J2EE stack, Weblogic/Tomcat
- Strong Knowledge on Redhat Linux Operating System.
- Hands on experience on Unix commands for troubleshooting
- Hands on troubleshooting experience on Middleware issues
- Hands on experience on Application servers like Weblogic, Tomcat and Database like Oracle.
- Knowledge/Experience in deploying and managing containerized applications on Openshift
- Troubleshooting and resolving issues related to Openshift Deployments and Applications
- Strong experience with monitoring systems such as Splunk, App Dynamics, etc.,
- Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins).
- Knowledge/experience of Python/Shell scripting.
- Knowledge/experience of Ansible.
- Candidate should have working experience in serving as a liaison between technology infrastructure operations and business projects.
- Excellent verbal and written communication skills.
- Exceptional problem solving and analytical skills.
- Willing to work in shifts (24x7 models)
Job Expectations:
- Deliver day-to-day Application/Platform support services for Digital Applications
- Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, changeevaluation-execution-validation,deployment management, BCP, and risk & vulnerability management, patching, monitoring.
- Provides on-call production support of Mission Critical applications and resolve issues within RTO.
- Ensure effective production systems monitoring, alarming and notificationresponse/maintenance.
- Leverage diagnostic tools to maintain, troubleshoot and restore service or data tosystems
- Bring in engineering, operational management in domains like Cloud
- Engineer automated solutions around how application and infrastructure code changes gets built, packaged, assembled, deployed, monitored and alerted on in our production environments.
- Work with SRE mindset. Building Automated solutions for daily redundant production support activities.
- Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements
- Deep understanding of industry SDLC\Agile methodologies to analyze existing standards in Dev ops and augment the standards.
- Maintain and update support documentation (e.g. game plans, run books, procedures, and process).
- Communicate, co-ordinate and collaborate with multiple support teams and stakeholders
3 Apr 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.