DUTIES AND RESPONSIBILITIES
Deployment responsibilities include assisting customers throughout the various phases of Ariba’s solution deployment
Deployment Leads will assist with all aspects of a deployment including (but not limited to):
- process configuration, documenting future process flows, user interface configuration, user and supplier set-up and project management
- To act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management
- Responsible for customer satisfaction during the successful deployment of solutions
- To act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management
- Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the client)
- Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope)
MINIMUM QUALIFICATIONS
- University degree
- 2+ years of project management experience in the fields of software implementation and/or purchasing
- Excellent organization and planning skills
- Strong customer management and leadership skills
- Technical understanding and capabilities; strong analytical skills
- Excellent written, verbal, and presentation skills
- Functional / business process experience in one of the following areas is required: Sourcing, Spend Management, Purchasing/Procurement
- Some travel required (10%)
- Fluent in English and/or other European language would be an advantage
Yearly bonuses, sick days paid and sick leaves fully refdunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.
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