Citi Group Learning Culture Project Manager - Business Optimization 

United States, Florida, Tampa 

785669530

Responsibilities:

• Manage a portfolio of complex initiatives that span multiple client groups and may require differing PM approaches to planning and ongoing execution.
• Lead process standardization and improvement efforts to inventory legacy requirements and ways of working and collaboratively design globally standard processes for a new organization
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for several initiatives simultaneously.
• Provide leadership for broad project team by influencing team members to meet project goals, adhere to their responsibilities and project milestones.
• Provide consultation and thought partnership to project team and functional leadership, especially in planning stages to clarify the business case, expected results, and how success can be measured.
• Continuously upgrade the PMO's methods, tools, and engagement model by acting as a thought partner to the PMO lead and proactively gathering external best-practices with an eye for simplification.
• Coaches project team members on basic project management practices to help build these skills more broadly in the organization.
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues and communicate them to the Project Management Office (PMO) Lead and project sponsors/stakeholders.
• Participate in and/or drive feasibility studies, vendor selections and proposals for evaluations by appropriate key stakeholders.
• Proactively identifies and escalates risks to timing and execution as needed.
• Support for special projects and executive requests as needed.
• Applies lessons learned from recent projects to future projects.
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.

Qualifications:

• 6-10 years professional work experience in leading complex, cross-functional projects in a matrixed environment - HR, Learning, or Organizational Development preferred.
• At least 3 years of experience in process improvement or business optimization as a dedicated project lead or consultant using standard methodologies and tools (Lean, Six-Sigma).
• At least 3 years of experience communicating at the executive level with a proven ability to synthesize data, clearly communicate complex information, and do so with a high degree of polish and attention to detail.
• At least 3 years of change management experience
• Ability to manage multiple projects and stakeholders at one time.
• Ability to foster positive team dynamics, build relationships, and manage stakeholders effectively - the ideal candidate will have high emotional intelligence, be adaptable to change, and get work done collaboratively.
• Self-starter capable of performing effectively in complex situations with limited guidance.
• Excellent analytical, critical thinking and problem resolution skills.
• Strong proficiency in Microsoft Excel and PowerPoint - advanced PM tools a plus.
• Proficient in process mapping tools including Visio, Decision Matrices, RASCI Charts, etc. to capture processes consistently.
• Strong execution orientation and ability to drive results and influence without authority - the ideal candidate will be able to effectively balance the ability to challenge and consult with the need to drive progress.

Education:

• Bachelor’s/University degree
• Lean or Six-Sigma certification preferred
• Change Management certification (ex. Prosci) preferred

Anticipated Posting Close Date:

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