Armis Support Specialist 

Israel, Tel Aviv-Yafo 

751520509

You will implement robust logistics processes and oversee global IT assets to optimize Armis’ end-users support flow, lifecycle and company growth.

Responsibilities:

• Provide technical support to Armis employees
• Implement, deploy and manage IT & Security asset management systems and processes
• Manage physical and virtual assets' lifecycle, contracts and support
• Responsible for global IT & Security assets procurement
• Maintain and manage end-to-end of assets’ vendors and suppliers
• Responsible for payments, invoices and working closely with the finance team and vendor’s finance requests
• Responsible for the good functioning and maintenance of the conference rooms infrastructure and systems
• Responsible for new employees' on-boarding setup and orientation
• Responsible for employees' off-boarding process
• Identify, automate and document solutions to common issues
• Work with on-prem and cloud systems
• This position requires availability for on-call support every other Friday.

Requirements:

• At least 2 years of experience with end-user support in a macOS environment
• Experience in asset (physical and virtual) management and logistics operations
• Excellent and proven serviceability skills
• Excellent verbal and written communication and interpersonal skills
• Experience with local and international shipping process
• Experience with suppliers and vendor management
• Excellent documentation capabilities
• Good negotiation skills and training capabilities
• Good level of English (spoken and written)
• Very high motivation and willingness to continuously learn
• High level of independence and time management skills
• Team player state of mind, caring about the impact of the infrastructure on its users

Curious and love to learn and explore new depths in the technology you use every day.

Willing and able to meet a challenge hands-on, solve problems independently and make things happen.

Open-minded, flexible, and thrive in a highly dynamic, fast-paced, ever-changing environment.