JPMorgan Business Support Management – Administrative Assistant 

China, Hong Kong, Kowloon 

723253220

Your role is crucial in maintaining strong relationships with stakeholders and enhancing productivity. You'll lead projects, enforce compliance, and drive strategic initiatives to optimize business processes.

Job responsibilities:

• Lead day to day team activities and manage coverage
• Develop and implement meaningful performance metrics
• Coach and mentor team; develop team leaders where appropriate
• Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes
• Build and maintain strong relationships with key stakeholders
• Manage relationships with internal business partners across multiple LOB’s in the Corporate Investment Bank (Both APAC region and globally where required).
• Provide thought leadership in strategic direction to improve productivity and leverage
• Build consensus around key initiatives
• Lead the performance management process for direct reports and advocate for the administrative staff needs
• Participate in compensation planning
• Lead and participate in BSM projects to drive BSM agenda, enhance controls and optimize efficiencies

Required Qualifications, Capabilities, and Skills:

• Minimum of 8 years of experience in Human Resources, Administration or Management
• Strong oral and written communication skills
• Strong and independent problem-solving skills
• Customer service/Client facing experience
• Excellent relationship building skills with the ability to listen well and influence others
• A self-starter who is organized and consistently meets deliverables
• Bachelor’s Degree or equivalent

Preferred qualifications, skills and capabilities

• Prior experience managing large cross-location teams
• Prior experience in an Investment Banking or Financial Services organization
• Proficiency in multiple languages beyond English is preferred, Chinese/Mandarin ideal