KLA LKS Technical Training Manager 

Singapore, Singapore 

682419126

Responsibilities

• Manage and lead a training operations team in developing, delivering, and optimizing world-class learning experiences
• Contribute to strategy, processes, and technologies for technical learning to meet tool & customer availability requirements.
• Implement various learning methods, using different mediums (self-learning, instructor-led learning, supplemental materials, and interactive learning such as VR/AR)
• Measure and supervise ongoing impact of learning operations
• Proactively seek out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies
• Work with other learning management teams for managing and optimizing all technical learning activities
• Guide project teams and workstreams and influence organizational change of new learning programs, including monitoring of progress against scope, schedule, and budget and hold teams accountable to commitments and results
• International travel is required (=<25%)

Minimum Qualifications

• Bachelor’s /Master's Level Degree
• Minimum 6-8 years of experience in field support or technical training is required
• Excellent project management and organizational skills
• Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and customers
• Critical thinking skills
• Ability to prioritize and simultaneously support multiple initiatives
• Knowledge of instructional theory, including assessment is preferred
• Proficiency with learning management systems & reporting is an advantage
• Good understanding of security solutions and technologies is preferred