Citi Group Market Ops Margin Tech Production Management Head - Director 

United Kingdom, England, London 

657095405

Key Responsibilities:

• You will oversee all aspects on the Market Operations production platforms including Cash, Derivatives, Margin and other products.
• Lead organization from traditional technology operations to an engineering culture
• Contribute to the design and development of system architecture and work with the end-users of the system. Deep dive on the architecture of existing systems to enhance the quality of the deliverables.
• Vendor relationship management including oversight for all offshore managed service.
• Improve the service level the team provided to our end users, which included maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
• You will establish a strong culture of Cyber Security awareness and ownership across Markets Ops tech informing and preparing our teams to effectively respond to evolving Cyber Security threats.
• You will lead the development teams on application stability and supportability improvements.
• Work closely with infrastructure teams on improving the reliability and availability of the trading environment.
• Formulate and implement a framework for managing capacity, throughput and latency.
• Define and implemented application on-boarding guidelines and standards.
• Work with various team members on coaching them on how to maximize their potential, work better in a highly integrated team environment and focus on bringing out their strengths.

Development Value:

• Excellent exposure to a continuously improving Markets technology stack and industry award winning businesses
• Strong partnership with Front Office businesses, Operations, Middle Office, Compliance, Risk& Controls, Development and Infrastructure
• Commitment to leadership development and engineering training
• A career path in Production Management

EssentialKnowledge/Experience:

• Experience working in a large organization including Markets Tech experience
• Previous experience working with stakeholders in Application Development and Infrastructure
• Demonstrated experience managing teams, or serving as a manager of managers
• Experience with modern observability tools.
• Developing and implementing support tools
• Hands on experience with financial products.
• Understanding of problem management methodologies
• Ability to communicate well at all levels
• Strong organizational skills and Self-motivating
• Ability to work in a team environment
• Ability to objectively review and manage talent development
• Experience driving training and knowledge transfer workshops
• Recruiting and building talent network
• Past management of business continuity and aiding in architectural design and assessment for critical batch and feed oriented work streams
• Well versed in tradecompletion/settlementssolutions; understanding of front-to-back business/system processes
• Experience with deal attribution analysis
• Experience using ticketing software

Additional Awareness of the Following Technologies:

• Working experience with modern operating and enterprise databases
• Autosys or other Batch Scheduling systems
• Capacity Planning/Forecasting
• Storage platform performance/capacity analysis
• Knowledge Network/Data analysis, troubleshooting