Bank Of America Market Support Specialist – Global Collateral 

United Kingdom, England, Chester 

643106071

Role Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities Include:

• Inform and agree clients of cash and collateral movements daily, processing to minimize risk whilst providing high levels of client service
• Work closely with key stakeholders to investigate and resolve both cash and security investigations
• Investigate client margin queries.
• Monitor the Margin requirements arising from the trading activities of our clients
• Work closely with key stakeholders to ensure the day-to-day Collateral Process is conducted
• Agree and co-ordinate required FX conversions for clients
• Understand and monitor risk across Bank of America Merrill Lynch portfolio of clients
• Build and maintain relationships with both external and internal clients
• Ownership of Key Performance Indicators including bank account reconciliation items, collateral fails and FX breaks

What we are looking for:

• Previous experience within a collateral management team
• Exceptional communication skills
• Customer and Client Focus
• Excellent communications skills
• Ability to work under pressure in a team environment
• Ability to identify gaps in a process and to question tasks performed
• An appreciation of operational risk and internal audit processes.
• Ability to make complex decisions in high pressure scenarios
• Organizational skills with special emphasis on the ability to prioritize responsibilities

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.