EY TechOps-DE-CLOUDOPS-Senior 

India, Karnataka, Bengaluru 

546781840

Your key responsibilities

• Manage and maintain the Data Pipeline (ETL/ ELT Layer) to guarantee high availability and performance.
• Resolve Data Quality issues within the Service Level Agreement (SLA) parameters by coordinating with cross-functional teams and stakeholders.
• Proactively monitor the system and take pre-emptive measures against alerts such as Databricks job failures and data quality issues.
• Monitor and maintain AWS data services, including S3, DMS, Step Functions, and Lambda, to ensure efficient and reliable data loading processes
• Conduct thorough analyses of code repositories to understand Databricks job failures and determine appropriate corrective actions.
• Take ownership of support tickets, ensuring timely and effective resolution.
• Manage major incidents with meticulous attention to detail, ensuring compliance with regulatory requirements and effective data presentation.
• Perform root cause analysis for major incidents, recurring incidents and propose solutions for permanent resolution.
• Identify and execute automation opportunities to enhance operational efficiency.
• Escalate complex issues to the next level of support to ensure a swift resolution.
• Mentor junior team members, providing a structured training plan for skill enhancement and professional growth.

Skills and attributes for success

• 8 years of experience in Data Analytics, with a focus on maintaining and supporting ETL data pipelines using Databricks & AWS Services
• Proficiency in Databricks and PySpark for code debugging and root cause analysis.
• Proven experience in a Production Support environment and readiness to work in a 24x7 support model.
• Strong understanding of:
  • Relational SQL databases.
  • Data Engineering Programming Languages (e.g., Python).
  • Distributed Data Technologies (e.g., PySpark).
  • Cloud platform deployment and tools (e.g., Kubernetes).
  • AWS cloud services and technologies (e.g., Lambda, S3, DMS, Step Functions, Event Bridge, Cloud Watch, RDS).
  • Databricks/ETL processes.
• Familiarity with ITIL principles.
• Effective communication skills for collaborating with multifunctional teams and strategic partners.
• Strong problem-solving and troubleshooting abilities.
• Capacity to thrive in a dynamic environment and adapt to evolving business needs.
• Commitment to continuous integration and delivery principles to automate code deployment and improve code quality.
• Familiarity with the following tools and technologies will be considered as an added advantage:
  • Power BI
  • Informatica Intelligent Cloud Services (IICS)
  • Tidal.
• Must be a proactive learner, eager to cross-skill and advance within our innovative team environment.
• Databricks Associate Certification is required.
• ITIL 4 Foundation Level Certification is a plus.

To qualify for the role, you must have

• Databricks Associate Certification
• Relational SQL databases.
• Data Engineering Programming Languages (e.g., Python).
• Distributed Data Technologies (e.g., PySpark).
• Cloud platform deployment and tools (e.g., Kubernetes).
• AWS cloud services and technologies (e.g., Lambda, S3, DMS, Step Functions, Event Bridge, Cloud Watch, RDS).

Databricks/ETL processesWhat we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.