Microsoft Senior Submarine Operations Manager 

United Kingdom, England, London 

543726505

The Submarine Operations Manager will be responsible for managing, normalizing, and driving steady state execution across several aspects of our subsea investment portfolio. This position will hold deep submarine projects and operations responsibilities supporting several systems.

• B.S - Engineering, Communications Infrastructure Related
• Effective executive communication, organizational and presentation skills
• Executive level budgeting and strong financial acumen
• Demonstrated outstanding contracts organization skills, contractual risk and priority assessment skills and obligation evaluation acumen.
• Experience Planning, Budgeting and Executing subsea Operations and Maintenance (O&M) Programs and proven experience and deep understanding of the following types of agreements in the subsea communications industry on one or several major subsea cable systems as a first party owner:
• Cable Station
• Planning
• Engineering
• O&M
• NOC
• Commercial and operational experience in Subsea or Terrestrial Fiber Optical Networks, Optical Line Systems, and technologies - Carrier, Cloud/AI/Big Tech or OEM
• Proven experience managing Backhaul access planning, programs, and relationships - US & Global
• Ability to work with people in different time zones.

Ability to travel globally up to 30%

• Experience in submarine cable station, cable project planning and implementation
• Daily operation experience in submarine cable station. Solid working understanding of domestic and global carrier networks
• Experience in Network, Data Center/Colo sourcing/acquisition and contracting.
• Great problem solving, strategic thinking and technical skills.
• Business Acumen demonstrated through prior work or education.
• Self-driven and ability to work with minimal direction.
• Experience with a data driven/metrics-driven mindset and the ability to experiment, learn and improve.

• Familiarity with service catalog /workflow methodologies

• Previous direct work with a Telecom provider or/and OTT Subsea team
• Experience working with Telecom and Subsea providers.

• Aligning with Microsoft network investment and commercial managers bringing a system operators approach and outlook to engagements in and to the submarine consortium or joint investment community on a system-by-system basis.
• Active and key contributor at consortium/committee meetings, representing the needs of MSFT.
• Establish partnership strategies for long term relationships with key vendors and peers including pulling parties together into submarine cable projects with negotiating ITT, JBAs / C&MAas, Supply Contracts & Non-Supply Contracts.
• Internally responsible for planning, communicating, representing, and securing the ongoing funding year over year needed to meet and exceed our obligations to the system often as the Maintenance Authority.
• Responsible for ensuring billing milestones and payment are met with predictability and ease through proper long range & detailed budgeting across all Operations and Maintenance contracts. Heavy engagement with Microsoft Finance and Tax team
• Planning, communicating, and executing against budgets on system upgrade plans.
• Work with and across procurement organizations, planning annual purchase orders and executing contracts as needed, ensuring a predictable rhythm to this business.
• Serve as the escalation point and remediation expert for all matters related to MSFT owned Cable systems and Cable landing station infrastructure (access and related works), Network Operations (NOC) and Data Centre (DC) as needed across multiple systems. Works closely with Security, Facilities Management, External Service Providers and Vendors.
• Partner with global Microsoft Legal teams to ensure contract clarity, contract integrity, contract compliance in each country of operation or/and obligation.
• Ensure all MSFT contracted year over year obligations is clearly communicated to CO+I executive leadership, perform executive briefings on the status and health of the systems, cost reviews and the partnering relationships around the system.
• Ensures and develops internal repository and secure access and availability to information pertaining to all aspects of MSFT's involvement in MSFT contracted subsea programs.
• Works externally representing MSFT and / or a "system" to various environmental groups and 3rd party industry committees of which we are in deep cooperative efforts to ensure the health of our systems.