Description of Role
As a supervisor, you will be allocated a client portfolio and will be required to work with the managers across the EY footprint on client engagements and support them with the overall coordination of the various accounts.
Key Responsibilities:
The following will be your main responsibilities:
Coordination ofExpatriate Tax, Immigration, and Payroll
Coordination of Tax and Accounting compliance services on engagements across the continent.
Building strong relationships with client and colleagues across the globe
Progress reporting and notes from meetings (i.e. preparation of authorization lists and compliance calendars at the commencement of the tax filing season including regular status reporting, client reports and other material, query trackers, billing spreadsheets and minutes)
Expatriate Tax, Immigration, and Payroll.
Work-in-progress (WIP) and debtor management
Assisting with proposal processes and gathering of fees across the Africa sub area
Management of out-of-scope process across the various engagements
Manage stakeholder expectations and adhere to deadlines and KPI’s including drafting of contracting for external providers, clients and interfirm agreements
Curiosity to learn and grow for the benefit of the coordination function as well as in their personal career
Risk processes on all accounts including
Excellent time management skills and ability to multitask
Willingness to adapt to new challenges and eagerness to see tasks through
Ensure global consistency and assist in the streamlining of processes from local offices
Ability to attend to escalations in a timely manner to ensure exceptional client service
Vendor onboarding and ongoing management
Ability to attend to new client take-on and transition
Timeously attend to requests and manage internal and external stakeholders
Skills and Attributes for success:
Drive operational efficiencies, improvement in quality, reduction in costs and increased productivity
Streamlining of processes through automation and standardization of communication for consistency
Project management of special projects and global compliance obligations in terms of Tax, Immigration and Payroll
Staying relevant in terms of new technology roll out and other global processes and market trends
Provide assistance with Mobility Transformation projects and mobility policy projects
Support with revenue planning
Excellent communication skills (verbal and written)
Be able to demonstrate proficient reporting skills
Have strong ability to multi-task – must be able to handle multiple requests from various people whilst keeping them updated
Be able to work under pressure
Flexibility to adapt to better ways of working
Ability to adhere to deadlines
Well organised systematic worker with attention to detail
To qualify for the role, you must have:
Relevant degree/diploma or advanced work experience
Strong administrative skills
Consular services experience with a proven track record
Knowledge/understanding of individual tax compliance and our payroll offering is a bonus
Excellent time management skills and ability to multitask
Willingness to adapt to new challenges and eagerness to see tasks through
Ensure global consistency and assist in the streamlining of processes from local offices
Ability to attend to escalations in a timely manner to ensure exceptional client service
Advanced experience in Microsoft applications such as Excel, Word, PowerPoint etc.
Strong work ethic with the ability to deal with highly confidential information
Maturity and experience in the independent running of the portfolio of coordination engagements
Strong project management skills with the ability to manage various tasks simultaneously whilst keeping stakeholders informed
Strong leadership skills and ability to delegate tasks effectively
Problem solving mindset
Confidence and conviction in interacting with internal and external clients
Well organised systematic worker with great attention to detail
What we look fo
As one of our valued employees in EY, you get to work with inspiring, meaningful, and challenging projects. Our focus is education and coaching alongside practical experience to ensure your personal development. At EY we value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. In addition to these, you will be part of an interdisciplinary environment that encourages high quality and knowledge exchange. Furthermore, we offer excellent working conditions, in a stimulating, inclusive and enjoyable environment.
We offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
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